Customer Help
Frequently Asked Questions
Common purchase queries answered
Orders and Delivery
We usually dispatch by the next business day with the Royal Mail.
If you have already placed your order, please email [email protected].
You will receive a completion email when your order is with the Royal Mail. The delivery company should contact you via email or SMS when the order is out for final delivery.
We accept payments via PayPal and Airwallex. We do not interact with any card data ourselves.
We only deliver to the UK.
Yes, unless it’s an exceptionally large order.
If you need to swap an item
Returns and Exchanges
We accept returns within the first 30 days.
This is exceedingly rare, but you should email us via [email protected].
Please email us at [email protected].
Please email us at [email protected].
Possibly. Please email us at [email protected].
This will mean that the item stock is limited.
We do not restock. If an item is sold out, it is highly unlikely that it will return.